State Farm® Insurance Agent Kim Dupree

"Hello John - I am so sorry your house is being non renewed. You had filed 2 claims through the app that were not a covered loss. All homeowner policies that customers receive from State Farm discloses covered and noncovered losses in the documents. The agent's offices do not know the number of claims that are filed that would get a customer nonrenewed. We do not have the information to forecast that and neither do we make the decision on non-renewals or claims. It is intuitive to most to know the more claims that are filed, the higher risk of being nonrenewed. Two of the claims that you filed on your own were noncovered losses. Had you called our office, we would have stated this, although, we can never tell a customer to not file a claim. State Farm also paid out over $40,000 in a 3rd claim of yours. 3 claims filed within a year and 8 months is far out of the norm - the norm is 1 non weather claim every 33 years. I have appealed your nonrenewal but they did not approve it. We have given you other companies to call for insurance. If those companies would not cover you, please call us back and we can give you a few others to check with. Again, we are sorry for your nonrenewal and will work to help you find home insurance with another carrier."

"Thank you, Debbie! I'm glad to hear that Rachael was able to assist you with your coverage transfer and that you've consistently experienced fast and friendly service from our team. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"

"Thank you, Cody! I'm happy to know you found our service professional and informative. If you have any more questions or need assistance, feel free to reach out. We’re here to help!"

"Thank you, A. J. Flowers! I'm happy to hear that Rachel was able to assist you so effectively at the dealership. Her dedication to providing excellent service is truly appreciated. If you need any further assistance, feel free to reach out anytime!"

"Thank you, Krystal! I'm happy to hear that Rachel provided such attentive and polite service while helping with your policy. Her great energy is truly appreciated by our team. If you need anything else, feel free to reach out!"

"Thank you, Beverly! I'm happy to hear that Sara provided you with excellent service. Our team is dedicated to helping our customers, and it's wonderful to know Sara made a positive impact. If you need anything else, feel free to reach out!"

"Thank you! I'm glad to hear that Rachel provided you with excellent service and took the time to explain your options. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"

"Michael, thank you for your kind words! I'm so happy to hear that Sara was able to assist you with some great savings. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"

"Thank you, Shaik Hussain! I'm happy to hear that Rachel was able to assist you in finding the right bundle and help you save money. We appreciate your feedback and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"

"Thank you, Victoria, for your wonderful feedback! I'm delighted to hear that Rachel has been so supportive and attentive to your family's needs. Our team is committed to providing excellent service and ensuring our customers feel empowered and informed. If there's anything else we can assist you with, please feel free to reach out. Thanks for choosing us!"

"Thank you, Lynette, for sharing your feedback! I'm glad to know that you found our team timely and nice. We're here to assist with any of your insurance needs!"

"Thank you, Tia Gia! I'm happy to hear that Sarah has been helpful to you. Our team is dedicated to providing excellent service, and it's great to know Sarah made a positive impact. Let us know if there's anything else we can assist you with!"

"Thank you for your review, Abbey! I'm happy to hear that Sara provided you with such friendly and knowledgeable service. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"

"Thank you, Carli! I'm really happy to hear that Sara made such a positive impact with her helpful and kind service. We truly appreciate your love for our office! Let us know if there's anything else we can assist you with."

"Thank you, Christopher! I'm happy to know you found our service friendly and knowledgeable. Your feedback means a lot to us. If you need anything else, feel free to reach out!"

"Thank you, Brooke! I'm so happy to hear about your positive experience with Rachel. She truly embodies the professionalism and kindness we strive for. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"

"Thank you, James! I'm happy you had a great experience with our office. If you have any questions or need any other assistance, feel free to reach out. We’re here to help!"

"Thank you, Jared! I'm happy to hear that you found our service nice and helpful. We're glad you made the switch too! If you ever need anything, feel free to reach out."

"Thank you for your review, Katherine! I'm happy to hear that Jenny was able to assist you with such professionalism and kindness. We strive to make every experience as smooth as possible. If you have any more questions or need further assistance, feel free to reach out anytime!"

"Thank you, Ryan! I'm happy to hear that Rachael was able to assist you effectively. We truly appreciate having her as part of our team at Kim Dupree. If there's anything else we can do for you, just let us know!"

"Thank you, Anna! I'm happy to hear that you received the assistance you needed from our team. It's great to know that the service was both knowledgeable and efficient. If there's anything else we can do for you, just let us know!"

"Thank you, Michael! I'm happy to know you found the breakdown helpful and that everything was clearly explained with your new insurance. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"

"Thank you, Keri! I'm happy to hear that Rachel provided you with such excellent service. Our team is dedicated to meeting your needs, and it's wonderful to know she made a positive impact. Let us know if there's anything else we can assist you with!"

"Kevin, thank you for your wonderful feedback! I'm happy to hear that Rachel was able to assist you in finding the best coverage options. Your appreciation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."

"Thank you, Demitrius! I'm happy to hear that Rachel provided you with such knowledgeable and helpful service. Our team is dedicated to ensuring you have everything you need. If there's anything else we can assist with, feel free to reach out anytime!"