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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melissa Kidder

Melissa Kidder

October 20, 2024

5  out of  5
rating by Melissa Kidder
"I am always skeptical when it comes to insurance. However, Sara, brought an ease to such concerns. In fact she worked diligently with me and my family on getting us an affordable insurance that helps with all our needs. I never had an agent be patient enough to explain my coverage in detail. Highly recommend State Farm; specifically Sara with the Kim Dupree’s office."
We responded:
"Melissa, thank you for your wonderful review! I'm glad Sara could ease your concerns and work diligently with your family to find an affordable insurance plan that meets your needs. It's great to know she took the time to explain your coverage in detail. We truly appreciate your recommendation and are always here to assist with any future needs or questions. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of KIMBERLY BENTON

KIMBERLY BENTON

October 16, 2024

5  out of  5
rating by KIMBERLY BENTON
"I had the pleasure of working and meeting Kaela. She was very knowledgeable and informative. I have been with State Farm for many years and enjoy all the staff."
We responded:
"Kaela is indeed a valuable member of our team, and I'm glad you had a positive experience with her! We appreciate your loyalty over the years and are grateful for your kind words about our staff. If you ever need anything, don't hesitate to reach out. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Ethan Broadway

Ethan Broadway

October 15, 2024

5  out of  5
rating by Ethan Broadway
"Rachel was so helpful in figuring out the right insurance policy for me. She was so friendly and we had fantastic conversations. She made sure that we had everything we needed and I will definitely return to her for future issues."
We responded:
"Ethan, thank you for your wonderful review! I'm glad Rachel could assist you in finding the right insurance policy and that you enjoyed your conversations with her. We appreciate your trust and look forward to helping you with any future needs. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Alayna Brewster

October 15, 2024

5  out of  5
rating by Alayna Brewster
"Rachel was the coolest sweetest!!! Helped me get all my discounts and talked about PokemonGo haha!! Love her, feel like besties already"
We responded:
"Alayna, I'm so happy to hear that Rachel made your experience enjoyable! It's wonderful that she helped you get all your discounts. We truly value her and are glad she made you feel so welcome. If you need anything else, don't hesitate to reach out. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Alisa Roberts

October 15, 2024

5  out of  5
rating by Alisa Roberts
"Sara did a great job communicating our policy options and helping us select the right one! She was available to answer questions and quickly got all the details taken care of."
We responded:
"Thank you, Alisa, for your wonderful review! I'm glad Sara could effectively communicate your policy options and assist you in selecting the right one. It's great to know she was available to answer your questions and handle all the details promptly. We appreciate your feedback. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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ivette mendoza novelo

October 14, 2024

5  out of  5
rating by ivette mendoza novelo
"Kind people, very patient and understanding 🤗 Sonya is very helpful and takes care of your matters in no time! Thank you Sonya! 🙏"
We responded:
"Hi Ivette, Thank you so much for your wonderful review! We're so happy to know you found our team kind, patient, and understanding! 😊 If you ever need anything else, don't hesitate to reach out! - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Victoria Coleman

Victoria Coleman

October 9, 2024

5  out of  5
rating by Victoria Coleman
"Sara was an extremely helpful and patient agent. She ensured that I received a reasonable quote while also maintaining the coverage I needed. Her customer service skills are superb!!"
We responded:
"Victoria, thank you for your wonderful review! I'm glad to hear that Sara was able to assist you effectively and provide the coverage you needed. Her dedication to excellent customer service is something we truly value. If you have any further questions or need assistance in the future, please don't hesitate to reach out! - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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Queen Karma

October 9, 2024

5  out of  5
rating by Queen Karma
"Grand Rising,I had a delightful experience with Mrs.Heather. She was very compassionate, kind and just a wonderful spirit all around. I would highly recommend one to deal with her. Almost as if I’ve known her essence already Beyond grateful for her Thank you,have a blissful and wonderful new day🕊️🕊️🕊️🕊️"
We responded:
"Thank you for your wonderful review! I'm so happy to hear about your positive experience with Heather. Her compassion and kindness truly make her an invaluable part of our team. We appreciate your recommendation and are grateful for your kind words. If you ever need further assistance, please don't hesitate to reach out. Have a great day! - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Pamela Killingworth

Pamela Killingworth

October 4, 2024

5  out of  5
rating by Pamela Killingworth
"Kim Dupree and her staff (especially Kaela) are phenomenal. I am SO thankful that my good neighbors were there for me this week!! I won't ever not have State Farm insurance!!!"
We responded:
"Pamela, thank you so much for your wonderful review! I'm happy to hear that you had such a positive experience with our team, especially Kaela. We're grateful to have been able to assist you this week and are always here to support you. Your trust in State Farm means a lot to us. If you ever need anything in the future, don’t hesitate to reach out. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of LAMONICA DIXON

LAMONICA DIXON

October 3, 2024

5  out of  5
rating by LAMONICA DIXON
"Heather was Great in helping us find good rates at a lower price."
We responded:
"Lamonica, I'm so happy to hear that Heather was able to assist you in finding great rates at a lower price! We truly appreciate your feedback and are grateful to have Heather as part of our team. If you need any further assistance, please don't hesitate to reach out. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Nancy Hannah

Nancy Hannah

October 3, 2024

5  out of  5
rating by Nancy Hannah
"Keri was very helpful very pleasant"
We responded:
"Nancy, thank you for your wonderful review! I'm happy to hear that Keri was able to assist you and make your experience pleasant. We appreciate your feedback and look forward to helping you with any future needs! - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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BrownTown

October 3, 2024

5  out of  5
rating by BrownTown
"Very friendly and prompt service! Better prices than farm bureau. Ask for Sara. She’s awesome"
We responded:
"Thank you so much we appreciate you taking the time to write such a positive review!"
Profile photo of Kecia Fairley

Kecia Fairley

October 3, 2024

5  out of  5
rating by Kecia Fairley
"Came in today to review my current policies and was helped by Ms. Kaela! Awesome service, as she helped me to navigate the different types of coverage that would work best for me! Great service as usual!!"
We responded:
"Thank you, Kecia, for your wonderful review! I'm happy to hear that Kaela provided you with excellent service and helped you navigate your coverage options. We always strive to offer the best service possible. If you have any more questions or need further assistance, feel free to reach out anytime. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
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steve rundell

October 3, 2024

5  out of  5
rating by steve rundell
"Sara was very helpful, she got the car added, sent me the binder with temporary ID card so I could do all the paperwork that day. Thanks Sara for your service."
We responded:
"Thank you, Steve, for sharing your positive experience! I'm glad Sara could assist you efficiently by adding your car and providing the necessary documents promptly. We appreciate your kind words and are always here to help with any future needs. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Kelly Goldsmith

Kelly Goldsmith

October 2, 2024

5  out of  5
rating by Kelly Goldsmith
"Thanks Sara for working patiently with me and explaining everything to be about my renter insurance I’m glad I made a great decision with your help for my family."
We responded:
"Thank you for the wonderful review, Kelly! Sara is fantastic, and we're glad to hear she was able to help you navigate your renter's insurance. We're happy to have been part of your decision-making process and are here to support you and your family anytime! - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Muriel Ryder

Muriel Ryder

October 2, 2024

5  out of  5
rating by Muriel Ryder
"Kari was so helpful. I appreciate that she made me feel at ease and answered all of my questions."
We responded:
"Thank you, Muriel! I'm glad Kari was able to make you feel at ease and answer all your questions. We appreciate your feedback and are always here to help with any future needs. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Jacqueline Staten

Jacqueline Staten

September 27, 2024

5  out of  5
rating by Jacqueline Staten
"Sarah is extremely good at her job. She work with me to get me exactly what I wanted. Thank you Sara so much for being patient and Kind to me. This world needs people like you."
We responded:
"Thank you, Jacqueline, for your wonderful review! I'm glad Sarah could assist you in finding exactly what you needed. Her patience and kindness are truly appreciated, and it's great to know they made a difference for you. If you need any further assistance, our office is always here to help. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Ashley Jordan

Ashley Jordan

September 27, 2024

5  out of  5
rating by Ashley Jordan
"Kim worked hard to get me the most coverage for the lowest price!!! She was wonderful to work with!"
We responded:
"Ashley, thank you for your wonderful review! I'm glad we could help you find the best coverage at a great price. If you ever need anything else, don't hesitate to reach out. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Rachel Smith

Rachel Smith

September 24, 2024

5  out of  5
rating by Rachel Smith
"Rachel gave excellent service & saved me a lot of money! So glad I chose State Farm! They were helpful & pleasant!"
We responded:
"Rachel, thank you for your wonderful review! I'm glad to hear that Rachel provided excellent service and helped you save money. Our team strives to be helpful and pleasant, and it's great to know we met your expectations. If you need any further assistance, feel free to reach out. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Charity Woodall

Charity Woodall

September 18, 2024

5  out of  5
rating by Charity Woodall
"Very polite on keeping us informed and updated on our policies"
We responded:
"Charity, thank you for your kind review! I'm glad to know that our team has been able to keep you informed and updated on your policies. Your satisfaction is important to us, and we appreciate your trust in our services. If you ever have any questions or need further assistance, please don't hesitate to reach out. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Claire

Claire

September 17, 2024

5  out of  5
rating by Claire
"I recently had the pleasure of working with Heather. She made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend her to anyone looking for an insurance agency that puts customers first."
We responded:
"Claire, thank you for your wonderful review! I'm glad to hear that Heather made your insurance process so smooth and enjoyable. Her friendliness and expertise are truly valuable to our team. We appreciate your recommendation and are always here to help with any future needs or questions. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Chumarrious Sims

Chumarrious Sims

September 16, 2024

5  out of  5
rating by Chumarrious Sims
"Heather was so nice and helpful ,she help me get the coverage that I needed and answered all the questions that I had. Thank you Heather"
We responded:
"Thank you, Chumarrious, for your wonderful review! I'm glad Heather was able to assist you with your coverage needs and answer all your questions. We appreciate your kind words and are here to help with any insurance needs. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Lakeisha Dade

Lakeisha Dade

September 13, 2024

5  out of  5
rating by Lakeisha Dade
"Rep is very friendly, answered all questions & made sure I understood each of my policies! Overall I love State Farm & their employees!!!"
We responded:
"Lakeisha, thank you for your wonderful review! I'm glad to hear that our representative was able to assist you with your policies. We appreciate your kind words about our team and are happy to have you as a part of the State Farm family. If you ever need further assistance, don't hesitate to reach out! - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Angie P

Angie P

September 13, 2024

5  out of  5
rating by Angie P
"Rachel was wonderful and helped me get a great plan."
We responded:
"Thank you, Angie, for your wonderful review! I'm glad Rachel could assist you in finding a great plan. We appreciate your kind words and are here for any future needs or questions. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"
Profile photo of Ashlan Starrett

Ashlan Starrett

September 13, 2024

5  out of  5
rating by Ashlan Starrett
"They are the absolute best! I was looking all over for cheaper insurance rates and found them here! I got everything I was wanting to cover my auto PLUS added other coverages for less than I was paying with the other company! Sara made it super quick and painless to switch companies! She answered every one of my millions of questions I had! I will definitely recommend them to everyone!!"
We responded:
"Ashlan, thank you for your wonderful review! I'm glad you found the insurance rates you were looking for and that Sara made the switch smooth and easy for you. It's great to know she could answer all your questions and provide the coverage you needed. We appreciate your recommendation and are here for any future needs or questions you may have. - Kim Dupree - State Farm Insurance Agent, Ruston, LA"