Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jamie

Jamie

July 24, 2026

5  out of  5
rating by Jamie
"Rachel was wonderful help!"
We responded:
"Jamie, thank you for taking the time to leave us a review! I'm glad you had a great experience with our team. We're here if you need anything else!"
Profile photo of Shaterika Weathersby

Shaterika Weathersby

July 23, 2026

5  out of  5
rating by Shaterika Weathersby
"My experience with Rachel at State Farm has been nothing short of exceptional. From the very first interaction, she showed a level of professionalism, patience, and genuine care that you don’t come across often in the insurance world. Rachel goes above and beyond to make sure every question is answered clearly, every concern is addressed, and every policy detail is fully understood. ❤️"
Profile photo of Oler Wilson

Oler Wilson

July 13, 2026

5  out of  5
rating by Oler Wilson
"Rachael was an awesome agent very friendly and reliable"
We responded:
"Thank you, Oler! I'm glad to know you had a positive experience with our friendly and reliable service. We appreciate your feedback and are here to help with any of your insurance needs. Don't hesitate to reach out if you need anything!"
Profile photo of samantha spillman

samantha spillman

July 9, 2026

5  out of  5
rating by samantha spillman
"Sara was great! Helped me switch to State Farm effortlessly!"
We responded:
"Samantha, thank you for taking the time to leave us a review! I'm happy to hear that your switch to State Farm was smooth and easy. We're glad to have you with us. Feel free to reach out if you need anything else!"
Profile photo of Earlanda Boswell

Earlanda Boswell

June 30, 2026

5  out of  5
rating by Earlanda Boswell
"The office associates at Kim Dupree -State Farm are always prompt and thorough. The best of State Farm!!"
We responded:
"Earlanda, thank you for taking the time to leave us a review! I'm happy to hear that our office associates have been prompt and thorough in assisting you. We strive to provide the best service possible. Let us know if we can help with anything else!"
Profile photo of Joshua Elliott

Joshua Elliott

June 29, 2026

5  out of  5
rating by Joshua Elliott
"My agent was very helpful and knowledgeable. I will be recommending her to anyone I know needing insurance."
We responded:
"Joshua, thank you for taking the time to leave us a review! I'm happy to hear that you found our service helpful and knowledgeable. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Profile photo of Kenliz Stearns

Kenliz Stearns

June 17, 2026

5  out of  5
rating by Kenliz Stearns
"Was excellent to work with explained everything thoroughly"
We responded:
"Kenliz, thank you for taking the time to leave us a review! I'm happy to hear that you had a great experience and felt everything was explained thoroughly. We're here to make things clear and easy for you. Let us know if we can help with anything else!"
Profile photo of Nevermoore Ken

Nevermoore Ken

June 11, 2026

5  out of  5
rating by Nevermoore Ken
"Mrs.Rachel was amazing to work with! She was very patient, helpful, and took the time to explain everything thoroughly. She helped me find affordable insurance and made sure I understood all of my options and what I needed to do. She answered all my questions and made the whole process much less stressful. I really appreciate her professionalism, kindness, and excellent customer service and most importantly, patience. If I ever got more insurance put on again I would hope I have the honors of her helping me and guiding me again through the process. Thank you, Mrs.Rachel!"
We responded:
"This is such a wonderful note to read, Nevermoore Ken! Rachel is a magnificent asset to our office, and your feedback perfectly highlights her deep commitment to looking after our customers. She genuinely enjoys taking the necessary time to answer every single question, ensuring you feel completely comfortable with your auto and life policies from start to finish. Thank you so much for recognizing her exceptional courtesy, guidance, and dedicated care. We are truly grateful to have you as part of our Ruston State Farm agency!"
Profile photo of Reese

Reese

May 21, 2026

5  out of  5
rating by Reese
"Customer service was amazing!! They helped get me insurance at a cheap rate in a speedy time!"
We responded:
"Hey Reese, thank you for the 5 stars! I'm happy to hear that our team was able to assist you quickly and find a great rate. We always aim to provide excellent service. We appreciate your support!"
Profile photo of Laneshia Williams

Laneshia Williams

May 13, 2026

5  out of  5
rating by Laneshia Williams
"Thank you Heather for giving me the best experience."
We responded:
"Laneshia, thank you for your wonderful feedback! I'm happy to hear that Heather provided you with such a great experience. Our team is dedicated to offering the best service possible. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Cole Blake

Cole Blake

May 5, 2026

5  out of  5
rating by Cole Blake
"Being a young college student in Ruston I was unsure of how to handle insurance on my own but I came in here and was helped by Heather and she was wonderful, quick, and made sure to answer all questions I had"
We responded:
"Thank you, Cole! I'm happy to hear that your experience was smooth and informative. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Recovering Gracefully

Recovering Gracefully

April 27, 2026

5  out of  5
rating by Recovering Gracefully
"Heather was so kind and helpful. She had a bubbly personality and made sure that I had an affordable policy. I would definitely recommend this agency."
We responded:
"Thank you! I'm happy to know you had such a positive experience and found an affordable policy. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Kaylonna Dotson

Kaylonna Dotson

April 27, 2026

5  out of  5
rating by Kaylonna Dotson
"Rachel was excellent and very knowledgeable with helping me to switch insurance policies and save money! I’m very satisfied with my new rate and I’m at peace with knowing that’s it’s affordable for me and my family"
We responded:
"Thank you, Kaylonna! I'm glad to know you're satisfied with your new rate and feel at ease with its affordability for your family. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Faith Anderson

Faith Anderson

April 21, 2026

5  out of  5
rating by Faith Anderson
"The team And Sarah at State Farm insurance were amazing. They really worked with me to get all the benefits of discounts possible and ensuring my home . They worked as a team when one was out the other one stepped in to explain to me the packages for insurance. They were friendly and helpful and very attentive to my needs and my new home.
Thanks again"
We responded:
"Thank you, Faith! I'm so happy to hear that Sarah and the team were able to assist you with your insurance needs and provide you with the best discounts. It's wonderful to know they were attentive and supportive throughout the process. We’re here for you anytime you need us!"
Profile photo of Shimika Caldwell

Shimika Caldwell

April 8, 2026

5  out of  5
rating by Shimika Caldwell
"Racheal went over and beyond to get me a great policy and the coverage I needed. She was polite and professional and even told me about some coverage I might be interested in the future. Thank you so much"
We responded:
"Thank you, Shimika! I'm glad to know you received excellent service and found the right coverage. Our team is dedicated to ensuring you have the best experience possible. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Ja'lynn Corbin

Ja'lynn Corbin

April 7, 2026

5  out of  5
rating by Ja'lynn Corbin
"10/10 Highly Recommended!!! Trust me you won’t be disappointed"
We responded:
"Thank you Ja'lynn for your five-star rating. We appreciate the opportunity to assist you with your insurance needs."
Profile photo of Glitz 'n Grind

Glitz 'n Grind

March 30, 2026

5  out of  5
rating by Glitz 'n Grind
"Rachel was absolutely amazing and was patient with providing quotes for different cars during my car buying process! The staff was also extremely friendly when I walked in!"
We responded:
"Thank you for sharing this! I'm happy to hear that Rachel provided such excellent support during your car buying journey. It's great to know our team made you feel welcome when you visited. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Ally McCorkle

Ally McCorkle

March 26, 2026

5  out of  5
rating by Ally McCorkle
"I have been so happy with our experience with State Farm! Rachel helped us get set up with a home and auto bundle, and earned a lifelong customer. Her friendliness coupled with attention to detail made the whole process actually enjoyable, and I so appreciated her hard work at getting us the best price!"
We responded:
"Hey Ally! I’m so happy to hear that Rachel made setting up your home and auto bundle an enjoyable experience. It sounds like her attention to detail really helped you feel confident in your choices. Thank you for sharing your experience and for trusting us with your insurance and mortgage needs!"
Profile photo of Alexa Smeltzer

Alexa Smeltzer

March 13, 2026

5  out of  5
rating by Alexa Smeltzer
"This was the greatest decision ever to switch to state farm, Rachel was very helpful and very kind! if you ever want to get insurance make sure you get it through her! Thank you very much for the best offer ever!"
We responded:
"Thank you, Alexa! I'm so happy to hear that switching to State Farm has been a great decision for you. If you need anything else, feel free to reach out!"
Profile photo of Charlie Davis

Charlie Davis

March 13, 2026

5  out of  5
rating by Charlie Davis
"Heather Davis and Debbie Booth were both amazing at helping me get my policies taken care of and a lower auto rate!"
We responded:
"Thank you, Charlie! I'm glad to know you received excellent assistance with your policies and secured a lower rate. Our team is committed to providing top-notch service. If you need anything else, feel free to reach out!"
Profile photo of Kailey Freeman

Kailey Freeman

March 10, 2026

5  out of  5
rating by Kailey Freeman
"I’ve had a great experience with this company so far! Their team was super friendly and made the process simple and stress-free."
We responded:
"Thank you, Kailey! I'm happy to hear that our team made the process easy and enjoyable for you. We’re committed to providing friendly and stress-free service. Let us know if there's anything else we can assist you with!"
Profile photo of Bob Boyte

Bob Boyte

February 24, 2026

5  out of  5
rating by Bob Boyte
"Sara did an excellent job. She provided prompt, accurate, and informative details for me to make my decision on changing to your company for my auto insurance policy. She seemed to have a personal interest in helping with my request. I look forward to working with her in the future."
We responded:
"Thank you for your review, Bob! I'm delighted to hear that Sara was able to assist you so effectively. Her dedication to providing prompt and informative service is something we truly value. We're excited to have you with us for your auto insurance needs. If there's anything else we can do for you, just let us know!"
Profile photo of Ma'Kayla Crumpton

Ma'Kayla Crumpton

February 18, 2026

5  out of  5
rating by Ma'Kayla Crumpton
"Rachel is the best customer service representative! She was very kind and helpful! Everything was fast and smooth thanks to her!"
We responded:
"Thank you, Ma'Kayla! I'm glad you had a fast and smooth experience with our team. We're dedicated to providing kind and helpful service. Let us know if there's anything else we can assist you with!"
Profile photo of Matt Anderson

Matt Anderson

February 13, 2026

5  out of  5
rating by Matt Anderson
"Experienced with Kim exactly what the definition of great customer service looks like"
We responded:
"Thank you, Matt! I'm glad to hear that you experienced excellent customer service with our office. We strive to provide the best support possible. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Brad Buchan

Brad Buchan

February 10, 2026

5  out of  5
rating by Brad Buchan
"Sara went above and beyond to help me get ALL of my insurance needs taken care of and was EXTREMELY helpful while walking me threw all of my options. She met my needs and got me better rates. Home, auto, and RV, all in one sittin. Kim Dupree's has always been so pleasant and easy to work with. Sara just put the icing on the cake!!!!! Thank you sooo much!!!"
We responded:
"Thank you, Brad! I'm so happy to hear that Sara was able to assist you with all your insurance needs and secure better rates for you. It's great to know that our team continues to provide a pleasant and easy experience. We appreciate your kind words and look forward to helping you in the future. Let us know if there's anything else we can do for you!"